Sign In  ; Help/FAQ

Frequently Asked Questions

I cannot sign into my course.

Course sign in is from our main page by clicking sign in icon at top right of page.

I keep getting a message I am a bot.

You must click the button twice "slowly".
Make sure you are not "double clicking" the button

I am not receiving new password email or other email.

If your new password email or other email is not in your inbox please check your junk/spam folders.

I cannot upload my "Hands-on" worksheet

The file must be in pdf format AND must be at least 2 pages in length.

If you are trying to upload a single page pdf form from your program you will need to add a blank page.

I cannot upload 10 CFR 19.11 photo.

Most likely your mobile phone camera settings are incorrect.

Your photos must be in jpeg format.

For Android phones just check camera settings and make changes. Then take photo.

For iPhones go to iOS Settings and swipe down to Camera. Tap Formats.
Tap Most Compatible to set the default photo format to JPG. Then take photo.

I need info for CBNC/NRC/Agreement State forms.

That information can be found here: